Refund policy
Our return policy
We want you to love what you order. Please read this policy before you buy, and check the size chart and product description for fit.
Final sale items
The following are final sale: no refunds, exchanges, or store credit.
- Lingerie
- Swimwear
- Jewelry
- All accessories, including eyelashes
- Pamper the Plush products
- Clearance items
Regular items
Regular-priced clothing can be returned within 30 days of purchase, in original condition and packaging. Returns are refunded as a Plush Beauties Gift Card, which you can use on any future order.
Shipping on returns and exchanges
Customers pay shipping on all returns and exchanges.
A note on sizing
Some listings show a number in parentheses after the size, such as 2X-Large(16). Those pieces run smaller than the label, so please order by the number in parentheses.
Questions?
Contact us before you order and we'll help you choose your size.